For a lot of agencies and
clients, the whole process of buying and selling advertising has turned into a
circus.
The advertising
business is staffed by a depressingly high percentage of clowns with endless
“decks” [O Lord, how we despise that word] of PowerPoint slides often
over-complicating things and banging on about issues only tangentially relevant
to any proposed creative solution.
We’ve all endured and
winced our way through unnecessary lengthy and painful presentations where it
seems the main agenda is for the agency to showboat their zeitgeisty cleverness
and irresistible charm to potential suitors.
To help them woo
clients and create some faux differentiation amongst their equally homogenous
competitors, often agencies will propagate a mystical and supposedly unique
proprietary process for the development of creative work [Idea-Ideation NonsenseTM or somesuch bollocks].
The reality is that
behind the glitzy curtain and cast of thousands of no-marks, the task of generating
a big idea to help transform a brand’s fortunes invariably falls to a couple of
talented people in a room together chatting through the problem and coming up
with interesting possible solutions.
We’ve said it before
and we’ll say it again. You can’t plan
your way to a big idea, someone's actually got to have a big idea.
No matter how many
fucking pages the brief runs to and how many fucking conversations about
strategy you have, at the end of the day somebody needs to knuckle down to
provide the inspiration and creative magic.
These days it feels
like most agencies place way, way too much emphasis and importance on the song
and dance of the whole shebang presentation almost at the expense of the
creative work itself.
The situation is often
exacerbated in times of new business by the whole charade of the pitch process,
where everyone wants to show how frilly their knickers are by parading more
charts, detail and information than those harvested by GCHQ as part of the
Prism surveillance operation.
It’s almost as if
agencies forget that the thing that clients are actually buying is the end
product of a piece of advertising rather than a 120 page PowerPoint
presentation.
Punters aren’t going
to be exposed to a 120 page deck as part of a TV campaign so why put clients
through the misery?
We’re proud to say
we’ve never, ever done a Powerpoint presentation. And we never will.
Clearly it’s essential
to be insightful, articulate and compelling when presenting clients with
creative recommendations but we’ve found the old-fashioned trick of sitting
down and talking face to face with clients works a treat.
Sometimes an approach
with minimal props, minimal fuss, minimal diagrams, minimal charts, minimal
preamble helps put the creative work, the thing that clients are actually
buying, on a pedestal.
And if the advertising
is really good enough and it’s bang on for what the client needs, it’s often
best to let the creative work speak for itself.
The best clients know
their shit. They know their brands inside-out. They know what the problems are.
They just need an agency to help them fix them with some smart advertising.
What they don’t need
is the hot air and filibustering foreplay of a PowerPoint marathon to distract
them from the main event of getting to the point and showing them the bloody
creative work.
In my experience, this
is especially true of CEOs and senior marketing folk who think fast and work
fast. They spend their whole business lives quickly grasping issues, getting to
the heart of problems and making swift decisions.
It’s well worth
remembering that in any presentation these types are always going to be
impatiently thinking “I really hope they’re going to show me a great idea?”
rather than “I really hope they’re going to show me lots of thinking purloined
from Godin/Shirky/Gladwell, some pen portraits/smiley pictures of my target
audience and a nice brand onion full of meaningless adjectives”.
I know it’s easy and
lazy to cite Steve Jobs, but in this instance, I think his wisdom is so true
and painfully applicable to the world of advertising.
In the Walter Isaacson
biography, he’s quoted as saying “People
who know what they’re talking about don’t need PowerPoint”.
Now, we can’t all be
Steve Jobs. But if we all know what we’re talking about we can ditch the deck
and get by without using PowerPoint.
Remember. It’s not the
deck that people are going to remember. It’s the ads.
What this post needs to drive the point home is a really good mood film. Preferably backed by a Sigur Ros track.
ReplyDeleteI fucking love this post. It's no coincidence that the best most read advertising blog writers share the same view.
ReplyDeleteBut these days agencies can make a lot of money out of doing little but selling planning decks.
This, my admired friends of SELL! SELL!, should be mandatory reading in every agency and ad school.
ReplyDeleteEvery chance I've had, I've done it that way, sharing the stage with my amazing Account Bro (I'm a writer). And we won. And the client loved it. Maybe we where lucky? Maybe.
However, I'm afraid that hordes of Managers (and a more than considerable bunch of CDs) wouldn't feel backed enough to present without a shitload of painfully honed slides/doc pages ("The Decks have to sell"... bollocks! WE sell the work). And money per hour invested seems more appealing, trustworthy and billable to them than the value/idea ratio.
Keep up the spirit and the smart and punchy work. You are not alone, we are legion.
PS: By the way, Mr. Jobs was an absolut whizz in mostly every aspect of business, but he wasn't always so eager to buy an Idea. Even such a great one: http://www.forbes.com/sites/onmarketing/2011/12/14/the-real-story-behind-apples-think-different-campaign/